{
  "sample": true,
  "brand": "Relay Desk",
  "checked_on": "2026-10-04",
  "notes": {
    "about": "This is a fictional sample business for template demonstrations. Do not invent prices, customer quotes, performance figures, awards or integrations.",
    "audience": "Independent software founders and small support teams that share responsibility for answering customer emails and explaining product decisions.",
    "differences": "Assign a conversation to a teammate so the next reply has a clear owner.\nSave reusable reply drafts for repeated setup questions while keeping a human review step.\nKeep private team notes next to the conversation to make handovers easier to follow.",
    "sell": "Relay Desk is a fictional shared support inbox for independent software teams. It brings customer email conversations into one shared queue for a team to review together."
  },
  "posts": [
    {
      "alt": "Two-item text list about saving reusable reply drafts and keeping a human review step.",
      "attribution": "",
      "body": "Save reusable reply drafts for repeated setup questions, with a human review step.",
      "caption": "Repeated setup questions can use reusable reply drafts. Relay Desk lets you save those drafts while keeping a human review step.",
      "cta": "",
      "headline": "Reuse a draft. Keep the human review.",
      "items": [
        "Save reusable reply drafts",
        "Keep a human review step"
      ],
      "value": "",
      "format": "list",
      "lang": "en",
      "date": "2026-10-04",
      "sample": true,
      "image": "",
      "platforms": [
        "linkedin"
      ],
      "feedloom_mark": true,
      "kit": {
        "name": "Relay Desk",
        "ink": "#1a1850",
        "paper": "#f7f7fc",
        "accent": "#d61f5f",
        "font": "anybody",
        "logo": ""
      },
      "nativeWidth": 1200,
      "nativeHeight": 628,
      "width": 1200,
      "height": 628,
      "file": "1.webp"
    },
    {
      "alt": "Text post explaining that private team notes stay beside the conversation to support handovers.",
      "attribution": "",
      "body": "Private team notes sit next to the conversation to make handovers easier to follow.",
      "caption": "Keep private team notes next to the customer conversation in Relay Desk. Give your team context that makes handovers easier to follow.",
      "cta": "",
      "headline": "Keep handover context beside the conversation",
      "items": [],
      "value": "",
      "format": "headline",
      "lang": "en",
      "date": "2026-10-04",
      "sample": true,
      "image": "",
      "platforms": [
        "linkedin"
      ],
      "feedloom_mark": true,
      "kit": {
        "name": "Relay Desk",
        "ink": "#1a1850",
        "paper": "#f7f7fc",
        "accent": "#d61f5f",
        "font": "anybody",
        "logo": ""
      },
      "nativeWidth": 1200,
      "nativeHeight": 628,
      "width": 1200,
      "height": 628,
      "file": "2.webp"
    },
    {
      "alt": "Text question about shared customer email duties, with founders and small support teams named below.",
      "attribution": "",
      "body": "Relay Desk is for founders and small support teams that share replies and explain product decisions.",
      "caption": "Independent software founders and small support teams often share responsibility for customer email. That is the audience Relay Desk serves.",
      "cta": "",
      "headline": "Is your team sharing customer email duties?",
      "items": [],
      "value": "",
      "format": "question",
      "lang": "en",
      "date": "2026-10-04",
      "sample": true,
      "image": "",
      "platforms": [
        "linkedin"
      ],
      "feedloom_mark": true,
      "kit": {
        "name": "Relay Desk",
        "ink": "#1a1850",
        "paper": "#f7f7fc",
        "accent": "#d61f5f",
        "font": "anybody",
        "logo": ""
      },
      "nativeWidth": 1200,
      "nativeHeight": 628,
      "width": 1200,
      "height": 628,
      "file": "3.webp"
    },
    {
      "alt": "Text post identifying Relay Desk as a fictional sample business for template demonstrations.",
      "attribution": "",
      "body": "Relay Desk is a fictional sample business for template demonstrations.",
      "caption": "Relay Desk is a fictional sample business used for template demonstrations. Its concept is a shared support inbox for independent software teams.",
      "cta": "",
      "headline": "Meet a fictional shared inbox business",
      "items": [],
      "value": "",
      "format": "headline",
      "lang": "en",
      "date": "2026-10-04",
      "sample": true,
      "image": "",
      "platforms": [
        "linkedin"
      ],
      "feedloom_mark": true,
      "kit": {
        "name": "Relay Desk",
        "ink": "#1a1850",
        "paper": "#f7f7fc",
        "accent": "#d61f5f",
        "font": "anybody",
        "logo": ""
      },
      "nativeWidth": 1200,
      "nativeHeight": 628,
      "width": 1200,
      "height": 628,
      "file": "4.webp"
    },
    {
      "alt": "Text post about founders and small support teams sharing customer replies and product explanations.",
      "attribution": "",
      "body": "For small teams answering customer emails and explaining product decisions together.",
      "caption": "Relay Desk is for independent software founders and small support teams who share the work of answering customer emails and explaining product decisions.",
      "cta": "",
      "headline": "Support is a shared responsibility",
      "items": [],
      "value": "",
      "format": "headline",
      "lang": "en",
      "date": "2026-10-04",
      "sample": true,
      "image": "",
      "platforms": [
        "linkedin"
      ],
      "feedloom_mark": true,
      "kit": {
        "name": "Relay Desk",
        "ink": "#1a1850",
        "paper": "#f7f7fc",
        "accent": "#d61f5f",
        "font": "anybody",
        "logo": ""
      },
      "nativeWidth": 1200,
      "nativeHeight": 628,
      "width": 1200,
      "height": 628,
      "file": "5.webp"
    },
    {
      "alt": "Text question asking who owns the next reply, answered with conversation assignment to a teammate.",
      "attribution": "",
      "body": "Assign the conversation to a teammate in Relay Desk to make ownership clear.",
      "caption": "A shared support responsibility can still have a clear reply owner. Assign the conversation to a teammate so the next reply has a clear owner.",
      "cta": "",
      "headline": "Who owns the next reply?",
      "items": [],
      "value": "",
      "format": "question",
      "lang": "en",
      "date": "2026-10-04",
      "sample": true,
      "image": "",
      "platforms": [
        "linkedin"
      ],
      "feedloom_mark": true,
      "kit": {
        "name": "Relay Desk",
        "ink": "#1a1850",
        "paper": "#f7f7fc",
        "accent": "#d61f5f",
        "font": "anybody",
        "logo": ""
      },
      "nativeWidth": 1200,
      "nativeHeight": 628,
      "width": 1200,
      "height": 628,
      "file": "6.webp"
    }
  ]
}