Help with your connection
Need help connecting an assistant or finding your drafts? Write to our team.
support@feedloom.appTell us which assistant you use, what you tried and the error message. Do not include passwords, access tokens or private conversation history.
Connection questions
Why can’t my assistant connect?
Check that connections are enabled on the setup page. Use the exact server address, sign in to an existing account and complete consent. If the connection expired, reconnect from your assistant.
Why can’t I see another workspace?
Each connection is tied to the workspace shown when you allowed access. Switch workspace in Feedloom and create a new connection for it.
Can my assistant approve or publish for me?
No. Assistant tools create drafts and previews. Review and approve the exact posts inside Feedloom. Connecting an assistant does not turn on publishing.
How do I disconnect?
Open Settings → Connected AI assistants, find the connection and choose Revoke access. Its access and refresh tokens stop working immediately.
What does a usage limit mean?
Assistant actions use the same workspace allowances as the app. For a temporary request limit, wait before retrying. Rendering uses your rendering allowance even when requested from an assistant.
Does Feedloom receive my whole conversation?
Feedloom receives the arguments sent to its tools, not your full chat history. Sources and drafts returned by a tool are shared with your chosen assistant. Your assistant provider has its own privacy policy.